Frequently Asked Questions

Everything you need to know about shopping with Hang Ten.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping within the continental U.S. generally takes 3-7 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

How should I care for my Hang Ten apparel?

To maintain the quality of your garments, we recommend machine washing in cold water with like colors and tumble drying on low heat or air drying.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How can I track my order status?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.